Hongqi

Instructions: Please rate the following statement based on your actual experience or

perception (1 = extremely dissatisfied / completely disagree, 2 = dissatisfied / disagree,

3 = somewhat dissatisfied / somewhat disagree, 4 = average, 5 = relatively satisfied /

relatively agree, 6 = satisfied / agree, 7 = extremely satisfied / completely agree) Serial

Number

1. 1. You are satisfied with the ride comfort of the Hongqi vehicles (such as the space, shock absorption, and sound insulation).
2. 2. You recognize the practicality and advancement of the intelligent features of Hongqi vehicles (such as the vehicle infotainment system and the assistance driving functions)
3. 3. You are satisfied with the battery efficiency (for electric vehicles) / fuel economy (for fuel-powered vehicles) of the Hongqi vehicles.
4. 4. The repair response timeliness of Honggi's after-sales service (such as the waiting time for appointments and the duration of repairs) meets your expectations.
5. 5. You are satisfied with the professional capabilities of the after-sales service staff, such as their ability to diagnose faults and answer
6. 6. The brand heritage (historical accumulation and national symbolic nature) of Hongqi has enhanced your trust in the brand.
7. 7. You are satisfied with the digital interactive tools of Hongqi (such as the test drive reservation app, remote diagnosis, and personalized discount push)
8. 8. Social media / online marketing content has made your perception of the Red Flag brand more positive.
9. 9. Would you be willing to recommend the Hongqi brand to your relatives and friends (a core dimension of NPS)?
10. 10. When it comes to purchasing a new car or upgrading your vehicle, you will still give priority to the Hongqi brand (indicating a strong desire to make a repeat purchase)
更多問卷 復制此問卷